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What’s Included in Each Grooni Earthing Kit?
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FAQs
SHIPPING
We ship both locally (US) and worldwide.
Orders within the US take 3-5 business days to be delivered and 10 - 15 business days for international orders.
We have free shipping in all our products to all our customers worldwide.
We ship with FEDEX and UPS.
PAYMENTS
We accept secure payments with all the main card companies including Visa, Mastercard, Paypal, Google Pay, Apple Pay and installments with Shop Pay.
We prefer to go with secure payment methods, if you need another option feel free to contact us and we can evaluate other options.
RETURNS AND REFUNDS
Returns and refund policies
Your satisfaction is our priority. We offer a 30-day return and exchange policy to ensure you are happy with your purchase.
Eligibility for Returns
- Bedsheets can only be returned if they are unused and in their original packaging for sanitary reasons.
- Mats and other products apart from bedsheets can be tested and returned within the 30-day trial period.
- Returns must be initiated within 30 days of receiving your order.
Return Process
- To initiate a return, please submit a request through our return portal.
- Once we receive the return package tracking number we will start the process for a complete refund
Shipping Costs for Returns
- Customers are responsible for return shipping costs unless the product is defective or incorrect.
- We recommend using a trackable shipping service. If a return is lost in transit without tracking, we cannot guarantee a refund.
- A return shipping fee may be applied if the package arrives without tracking.
Return Address:
1Grooni Earthing Returns25534 Highland Preserve Dr,3Mableton, GA, 301264
Refund Process
- Once we receive and inspect your returned item, we will notify you of the refund status.
- If approved, a refund will be issued to your original payment method.
- Please allow 2-3 business days for the refund to reflect in your account.
Manufacturer’s 2-Year Guarantee
We stand by our products with a 2-year manufacturer’s guarantee covering defects or issues that affect conductivity and grounding.
If your product qualifies under the guarantee, you can choose:
- A replacement product
- A full refund
Yes, Manufacturer 1 year guarantee covers any damage on the products offering two solutions:
The replacement of the damaged products
Complete refund on the order
The team will review each case within 48 hours
ORDERS PLACEMENT
Simply add as many items as you wish to your shopping cart while browsing our store. Once you want to proceed with the order - do so by going to the cart and clicking "checkout". Follow the instructions by providing us with delivery information and select payment method the for goods - we will ship your package within 24 hours.
Our support team is always happy to guide you at any step!
PRODUCT USABILITY
All earthing products work on the principle of body electrical balance, eliminating existing charge through contact with a conductive material that is connected to the ground of our homes.
The product are made conductive by applying a conductive material in its fabric, for example, the earthing mats get their conductivity by a carbon infused layer which allows electrons to flow freely.
Most houses build after the 1960s have an electrical ground system integrated in the electrical circuits, if that is the case you can have a normal plug in connection. If your home does not have this system integrated you can always use the grounding rod and connect directly to the earth surface. A ground checker is included in every kit for you to safely check you grounding connections.
Yes, it is totally safe, the moisture of the surface even increase the conductivity and electron flow. If you live in a place with dry climate you can even make sure to moisture the ground every week for conductive properties.
No, they only pick up the energy of the earth, this products are made for human use and so they do not connect to electricity.
With this products you improve blood flow as you can find in the earthing page of the main menu, this produces an increase on the temperature of the extremities, this is totally normal, safe and part of the benefits of earthing.
We need to remember that this products do not conduct electricity so there is no harm on leaving them plugged in, actually it may be better because you make sure they do not accumulate oxidation, therefore last longer.
Yes, as long as it's a three-prong surge protector/extension cord and you can connect the surge protector/extension cord into a grounded outlet in your home or office.
Yes, sleeping mats may be placed under your fitted sheet with complete grounding success!
Shortly after lying down, perspiration and environmental humidity will hydrate your fitted sheet more than enough for your body to absorb electrons from the Earthing Sleep Mat and equalize your body with the negative electrical charge of the earth.
No, Earthing products are designed to give you the same amount of electron transfer as you would receive if you were barefoot on the earth. They are the same.
The difference is when you go outside you're also receiving fresh air and sunshine.
For simplicity's sake, we recommend using a continuity tester instead of a voltmeter.
If you prefer to use a voltmeter to test your Earthing® product though, please note that the product's grounding cords are equipped with a built-in safety resistor of 100k ohm strength. This requires specific settings to your meter in order to achieve an accurate reading.
Before testing your Earthing product with a voltmeter, please review the following instructional paper from the Earthing Institute HERE.
No, such concept does not exist, do you imagine any harm on laying on the beach sand all day long?
Its been showed that it takes about 20-30 minutes for effects to reach your upper body ( you may feel some tingling) and even less to reach the lower parts of your body like your knees. Your body is a very good conductor of electrons :).
While earthing start working very fast, the results as subjective to each case.
TRACKING NUMBER
We will send you an e mail with the tracking number and information as soon as the package leaves the store. (24-48 hours after purchase).
Please contact us through the contact page in the main menu, we will provide your number in less than 5 hours.
GENERAL QUESTIONS
he concrete sidewalk will ground you. Take a barefoot walk, use our earthing shoes or go sit on the curb.
The copper cold water pipe in your home is grounded, so washing your hands and taking a shower will ground you.
Other surfaces:
- Soil (Must be touching the earth. Cannot be in an enclosed box or plant pot.)
- Sand
- Gravel
- Rock
- Unsealed brick
- Bodies of water (like the ocean, lakes, and streams)
- Living trees
EARTHING AND PETS
Yes, it is totally safe, as a matter of fact it is beneficial and eventually your pets will incline to be in contact with this surface, adopting the same benefits.
Yes, we have a mat specially designed for animals
https://grooniearthing.com/products/pets-earthing-mat-cats-dogs
SAFETY
Yes, there is no conflict using Earthing® products at the same time as these electric devices.
Homes are rarely hit by lightning. When this does happen, the lightning likes to take the path of least resistance to the ground, which means traveling through large conductive systems like the plumbing pipes, electrical wiring network, or telephone and cable TV lines, all of which are directly grounded to the Earth. It's always looking for the easiest and fastest way to the ground.
Your Earthing products are connected to the ground via wire or grounding rod, and have a built-in current limiting 100k ohm resistor to guard against any sort of electricity coming through to you. This would not be the easiest path for lightning to get the ground and the resistor would melt before the lightning could ever get to you.
No. Earthing products and the cords that connect them are designed to conduct only the Earth’s energy to you through the grounded port of your wall outlet.
Earthing products connect to your outlet, but it's only to the ground hole, or they can be connected to a grounding rod pushed into the soil outside. They do not conduct any electrical power like what operates your lights and appliances.
In addition, all Earthing cords have a built-in 100k ohm resistor providing protection in the unlikely case of an electric current flowing into the grounding wire.
Yes! There is nothing that would cause conflict with the function of either.
Yes, absolutely. They are as safe for your pet as walking on the earth outside.
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